If your card is damaged, or if you're certain it's been lost or stolen, you can report it through online banking.
Once your card arrives you can activate it through online banking. Access your digital card before your physical card arrives.
Reset your password through online banking login screen. You will need your Personal Access Number (PAN) and date of birth.
We're committed to helping you meet all your banking needs. The best way to get in touch is through online banking, but here are some other ways to contact us.
Choose the best way to reach us based on your needs
We're available over the phone during business hours.
0426510589 Mon - Fri: 9am to 5pmMake a no commitment appointment for a Home Lending Specialist to help you.
Prefer to send documents the traditional way? Use our mailing address below.
Bankwest PO Box E237Our support teams are here when you need them
Our team can look into flexible options for you if you're behind on your repayments or need assistance.
Available Mon - Fri: 9am to 5pmIf you're having trouble meeting your repayments or need financial support, we're here to listen and help you get back on track.
Providing better banking access from remote and regional areas and help when you need it most.
0426510589If you're in need of specialist Business Banking assistance, we're here to help with all your business needs.
Need assistance or have feedback? We're committed to improving your experience.
Find out how to make a complaint and what happens next. We take all feedback seriously.
